SMaRT Conversations Training

Leaders know the power of words. They communicate dynamically, are aware of the energy their words create, and intentionally choose the impact their message will have on their audience.

SMaRT Conversations Training

Leaders know the power of words. They communicate dynamically, are aware of the energy their words create, and intentionally choose the impact their message will have on their audience.  Leaders acknowledge that engaged employees have a direct link to retention, productivity, profitability, and customer loyalty- the key metrics of every successful business.

What You Will Learn

The SMaRT Conversations Training will give you the skills to:

Increase emotional intelligence to identify tone and energy of messages

Navigate difficult conversations

De-escalate conflict

Overcome communication roadblocks

The agenda for this course includes a 1-, 2-, or 3-day schedule depending on your desired outcomes.

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